Adam

The qualification has given me the opportunity to learn and grow within a new registered manager’s role, it has given me the knowledge and guidance to build the service from scratch as well as being able to lead, motivate and manage a registered service safely.

I feel that I now have a good understanding of person centred practices assuring that service users and their families are involved at all times during this process. I feel that when my assessor completed telephone calls and observations they were interactive and relaxed which helped me as an individual to feel comfortable and get the most out of the qualification. The assessment process has always been explained well and executed in a professional manner by the assessor; I found that whenever I had any questions or needed support the assessor was available with valuable advice.

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The qualification has given me the opportunity to learn and grow within a new registered manager’s role, it has given me the knowledge and guidance to build the service from scratch as well as being able to lead, motivate and manage a registered service safely